Typical wait times
- Referral to first appointmentTypical wait, Australia-wide via telehealth
- 3 to 6 weeks
- Intake reviewed withinFrom when we receive your booking and referral
- 5 business days
What affects your wait
Your wait depends on when a suitable appointment is available and on how quickly we receive your referral and supporting documents. Sending your referral early helps us confirm a time sooner.
A GP Mental Health Treatment Plan or a referral from your GP or paediatrician is needed to claim a Medicare rebate. You are welcome to start your booking before your referral is ready.
Last updated 12 July 2026